Security is one of the main concerns stopping companies from migrating to the cloud. Although the concern is abating, many companies are still reluctant to leave their data in the hands of a third party, concerned with who can access their data and what they may do with it. Fortunately, these fears are largely unfounded.
Nowadays, security is carefully analyzed and highly controlled in cloud services and fears now stem from lack of knowledge rather than from a real threat of information being leaked or a third-party attack. Talking about security there are three different aspects: data privacy, platform availability and malware.
The key to security lies in choosing the right provider. In the end, like most things in life, it’s about applying a bit of common sense: just like we wouldn’t let a corner shop manage our money but deposit it with a well-reputed bank, we shouldn’t trust our data to a provider without a proven track record, no matter how cheap its services may appear at first sight.
And how do we know if our provider is trustworthy? First, by looking at the customer service levels it delivers. Reliable providers have a highly specialized workforce that offers a service 24×7, 365 days a year. Moreover, and stemming from this specialization, they have extensive experience in the management of ICT environments and thanks to economy of scale, they can also offer cloud solutions at very competitive prices.
Customers need to overcome their concerns regarding the cloud and begin to take advantage of its numerous benefits. One of these benefits lies in the elements comprised in the provider’s data center. Cloud services are supplied on latest generation hardware, software and infrastructures, which guarantees full availability. This is not the case in a traditional company, as businesses tend to extend the life span of their infrastructures and teams leaving themselves with often outdated technology.
Another key benefit is that cloud environments remove the uncertainty stemming from hardware failures. As they are generally virtualized and flexible environments, if a cloud server fails, the content is cloned automatically to another server, without affecting service availability.
In short, security (or lack of security) is one of the myths which the cloud has to combat. But if we are careful about choosing our provider, it’s more likely that our data and applications are more secure than being stored on own servers.