Karoline Gabriel

Karoline Gabriel

Posts by Karoline Gabriel

How Adding LiveChat to Your Website Can Improve Customer Satisfaction

by Olga Kolodynska

What is the most important thing in customer service for you? For 44% of online consumers it is having a live person answer their questions while they are in the middle of an online purchase.  Moreover researchers show, customers are willing to pay more for products if the company provides a great customer service. So why not provide a LiveChat on your website to improve your customer satisfaction?

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Category: MyWebsite & Apps
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CAUTION: PROTECT YOUR WEBSITE AND WEB SPACE AGAINST CRYPTO TROJAN

Yesterday, several reports have been published about a Crypto Trojan CTB locker that tries to infect and encrypt all files on a user’s web space with AES-256, a symmetrical encryption algorithm. Infected users will find their scripts, photos, databases and other content locked and no longer usable.

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Category: Net Culture | News
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